All in a Day’s Work
Registered Nurse Ernie De Los Reyes is “quick on his toes” to ensure patient safety.
Nurses rely on several qualities to ensure they keep their patients safe – empathy, attention to detail and clinical excellence, just to name a few.
But, the ability to be quick on his toes recently took a more literal meaning for Ernie De Los Reyes, RN, Renown Institute for Neurosciences.
De Los Reyes saved a traumatic brain injury patient from potential harm when he stopped that patient from prematurely leaving the hospital before his treatment was completed. As a CNA was coming back into the building from lunch, the patient pushed past her and ran out of the hospital, jumping over a fence. De Los Reyes heard the commotion and took off after the patient, jumping over the fence and was able to bring the patient back safely so he could complete his treatment.
“I led him back to his room, where we sat down and talked,” recalls De Los Reyes. “He was very apologetic.”
As a nurse on Neurology over the past eight years, De Los Reyes has learned to always be aware of his surroundings. “There is always something that comes up when everything is quiet,” he explains. “It’s a reflex that helps us take care of our patients as a team.”
His supervisor, Carol Baker, RN, Supervisor at the Institute for Neurosciences, describes De Los Reyes as a hero, explaining that his actions demonstrated his commitment to taking care of patients every day. “Ernie makes a genuine difference to the many lives he touches everyday on neurology for both patients and staff,” she says.
Such a steadfast commitment doesn’t go unnoticed. De Los Reyes was one of three Renown Health employees to earn an American Red Cross Real Hero nomination. He also garnered a Renown Employee of the Month honor.
Not only does De Los Reyes have a positive impact on his patients, but his patients also have a positive impact on him. For De Los Reyes, nursing is one way he helps people get better.“It’s always nice clocking into work and having the opportunity to change somebody’s quality of life,” adds De Los Reyes. “It reciprocates actually – once you help patients get better, they say, ‘thank you,’ and somehow it always makes me feel better.”
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